Privacy policy
SUMMARY
Estima Teoria Lda (Storently) recognises the importance of protecting your personal data, whatever its nature, and values above all else honesty and transparency in order to build a solid and lasting relationship with customers, based on trust and mutual benefit. Therefore, with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), we have developed a set of security measures aimed at protecting your data and have also updated our Privacy Policy.
This Privacy Policy aims to explain Estima Teoria Lda’s personal data processing policy, since, in order to register for our classes, you must accept our Privacy Policy, which is essential and mandatory for the fulfilment of the provision of our services.
If you have any doubts regarding this Policy, you can contact us via the following email address: hello@storently.com or by letter addressed to: Estima Teoria Lda, Av D Manuel II 1928 1º Dto, 4470-000 Maia.
1. COMPANY IDENTIFICATION
1.1. This website and the corresponding Privacy Policy are managed by Estima Teoria Lda, headquartered at Praceta Aldeia do Monte 57, 4470-229 Maia.
1.2. By browsing our website, you are consenting to the terms described in this Privacy Policy.
2. OUR PRINCIPLES
2.1. Respect for the customer’s will
We respect the privacy and security of your personal data, ensuring the customer’s autonomous, free and uncomplicated management of their privacy preferences. If you disagree with any point in this Policy, you may object at any time by contacting us at hello@storently.com or by letter addressed to Estima Teoria Lda, Av D Manuel II 1928 1º Dto, 4470-129 Maia. We will do our utmost to respect your concerns.
2.2. Good practices
As the controller of personal data, Estima Teoria Lda determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a lawful and correct manner and in accordance with best practices.
2.3. Strict necessity
In processing data that can personally identify you, directly or indirectly, we apply the principle of strict necessity. Therefore, the use of your personal data will always be minimal and will not exceed the original purpose for which it was collected and/or processed.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by Estima Teoria Lda are only those that you voluntarily, expressly and unequivocally provide in the forms on this website.
3.2. The personal data collected are: name, email, mobile phone, address, tax number (NIF), and date of birth.
4. PURPOSE OF PROCESSING PERSONAL DATA
4.1. Your personal data is collected and processed by Estima Teoria Lda solely for purposes strictly related to the use of this site, the services associated with it, the sale of services, direct marketing actions, and customer support management.
4.2. Estima Teoria Lda always seeks to maintain a relationship with its customers and to provide the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these determined, explicit and legitimate purposes and will not subsequently be processed in a manner incompatible with them. The data collected and processed are adequate, relevant and not excessive in relation to these purposes.
4.3. However, your personal data may also be used for other processing operations within such limits. In particular, your personal data may be processed for the following purposes:
a) when you book a class on this website;
b) when you request Customer Support assistance;
c) when you register, we collect your personal data to simplify your enrolment in classes;
d) when you subscribe to the newsletter, we collect your email address in order to provide you with this service;
e) when you browse our site, we collect cookies. Depending on your cookie management settings on our site and your interaction with us, we use some information collected by cookies to ensure the proper functioning of the site, such as appropriate content display, remembering your cart, remembering your login, adjusting screen resolution, improving our offers, among others. This information includes registration data, location, session duration, selected products, your device, browser, and IP address.
f) when you browse our website and later visit platforms with advertising formats (social media, Google and other partners of these networks), you may be impacted by ads from our brand. We will also use the data to reach new potential customers who may be interested in our products.
4.4. Your personal data may be disclosed to Estima Teoria Lda’s service providers for the provision of services, as well as to judicial, tax and regulatory authorities in order to comply with legal obligations.
5. WHO PROCESSES YOUR PERSONAL DATA
5.1. For organisational purposes and to provide you with the best possible service, Estima Teoria Lda works with certain external entities that will process the personal data of the users of this site. This sharing of data is strictly due to the performance of the services provided by Estima Teoria Lda, including product sales.
5.2. These external entities include carriers, technology and digital service providers, digital marketing platforms, among others. They were chosen by Estima Teoria Lda due to their experience in handling data, compliance with applicable laws and regulations, as well as the security measures adopted by them in relation to the processing of personal data.
5.3. In addition to the situations described above, your data may be shared with third parties in order to:
– comply with applicable laws,
– respond to judicial and governmental inquiries,
– comply with valid legal processes,
– protect the rights or property of Estima Teoria Lda.
6. CONSENT
Respect for the customer’s will is one of Estima Teoria Lda’s main concerns regarding the processing of personal data. However, we do not want to affect our relationship with you or fall short of your expectations. Thus, if you have subscribed to a class or submitted a contact request on the website, further consent is not considered necessary. Nevertheless, if you disagree, you may object at any time by writing to us at info@zhistudio.pt.
7. YOUR RIGHTS
7.1. To exercise your right of access, rectification, deletion, erasure, or blocking of your personal data, you may send a written communication to: info@zhistudio.pt or by letter addressed to Estima Teoria Lda, Av D Manuel II 1928 1º Dto, 4470-129 Maia.
7.2. If you wish to stop receiving direct marketing communications, you may at any time exercise your right to object through the consent management available in your online store Customer Area. You may also do so by sending an email to info@zhistudio.pt or by letter addressed to Estima Teoria Lda, Av D Manuel II 1928 1º Dto, 4470-129 Maia.
8. SECURITY
8.1. Estima Teoria Lda uses appropriate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorised access, and against any other form of unlawful processing. Additionally, we contractually require that trusted external entities processing your personal data on our behalf do the same.
8.2. However, Estima Teoria Lda cannot guarantee that the security measures adopted to protect this website and the transmission of data and information through it will prevent or exclude any risk of unauthorised access or data loss. We therefore recommend that your computer is equipped with up-to-date antivirus software and that your browser adopts the necessary measures to ensure secure data transmission (such as firewalls and anti-spam filters).
9. DATA RETENTION AND PROCESSING
9.1. Your data is retained by Estima Teoria Lda for the purposes described herein for as long as necessary, unless personal data is required to prove compliance with obligations, while the applicable legal limitation periods remain, or if a longer retention period is imposed by law.
9.2. When your personal data is no longer required, it will be removed from our systems and records or anonymised so that you cannot be identified from it.